There will always be people who are only influenced by price, and that’s absolutely fine, but for others other things come into play when choosing their Motor Trade Insurance policy. Here are some thoughts about broker, or insurance company competence that may help.

Call Centres

A  justifiable subject of hate throughout the insurance landscape. Do you sit on hold for ages only to speak to an unhappy assistant? Do you get to speak to someone who knows their stuff, or do you get to speak to the newly trained office junior? A good company fields comprehensively trained staff who are happy to help. Remember, a saving of a few pounds may seem good when you take the policy out but please make sure that you won’t regret your decision whilst later listening to “Greensleeves” on hold!

Just a number?

How big is the company you’re with? Do they value your business or are you just a number on a printout? Some large companies have excellent customer service, but they are generally the exception. A smaller business will value your business a lot more as the simple truth is they need your custom to survive! Also, a smaller company will generally be more helpful with any problems that may arise during your 12mths.

Charges

Are you charged  for things that should be free? Does your company charge you for MID adjustments or for duplicate documents? There can be many hidden charges with some companies, from excessive instalment charges to high Legal Protection policies. Ask what fees might be levied during the year before you buy your policy.

Insurance company choice

Which insurance companies your broker uses can tell you a lot about the company. Do they use quality ones who help you in the event of a claim, or do they use 2^nd tier ones who are only after your money? An excellent insurance company is worth a couple of quid if it gives you peace of mind and security. So don’t be afraid to ask your broker for their advice on which one suits you best!

I hope that this brief summary helps you in your insurance choices. Please feel free to call one of our expert advisers for  one to one advice on your Motor Trade Insurance policy selection.

Think Insurance – Quality, Service and Price.

A helpful addition to a Motor Trade Insurance policy can be the inclusion of demonstration cover. Here’s some help if you’re not sure whether it’s for you.

Demonstration cover is an endorsement that allows someone who may wish to buy your car test drive the vehicle. You usually have to accompany the purchaser on the test drive by sitting next to them. Another precondition is that the purchaser has a full licence (avoid policies that stipulate an age limit as you never know what aged person would like to buy your car). Generally, the amount of convictions they have on their licence does not matter as long as they hold a valid licence that is not a provisional or has not been revoked.

It sometimes costs a little to add to your policy but many times it comes included for free of charge. Always check what cover you get from your broker – i.e if you have comprehensive cover with your policy then ideally you want comprehensive demonstration cover (not third party only as some may try to fob you off with!)

Demo cover can help make a sale. You have to ask – would you buy a vehicle from someone if you couldn’t first drive the vehicle? One answer is to get the prospective purchaser to use his own insurance but this can be problematic. If they are using their own Driving Other Cars then you definitely need to see proof of this from their insurance documents as a lot of people assume they have the extension but actually do not. Also, if you leave it down to the purchaser can you rely on him to make a claim through his insurance?

The decision is yours at the end of the day and I can understand that a mechanic, a valeter or a recovery driver has no need of it, but for anyone involved in vehicle selling it’s definitely a worthwhile consideration for your Motor Trade Insurance policy.

Think Insurance – Quality, Service and Price